Useful informations

What we provide for you:

  • sauna towel
  • sauna oil
  • Kleenex

What not to leave at home:

  • slippers
  • swimwear / bathing suits
  • towels
  • swimming goggles
  • bathrobe
  • your favourite reading

House rules:

  • Our facility and its services can be used by our guests at their own risk.
  • Children under 12 years can enter the wellness area only with adults.
  • Any unusual event - personal injury, fire or an accident hazardous device or object - please inform the personnel who are required to take immediate action under the relevant regulations.
  • For items placed in the locker room, the hotel only accepts responsibility for what the Visitor usually takes with them (clothing items). We are not responsible for any items left unattended in the spa area. For valuables (credit card, phone, car key, clock, jewellery), please use the safe deposit box at the hotel reception desk.
  • Please send the founded items to the reception desk. These items can be taken at the hotel reception desk.
  • The hotel is not responsible for accidents resulting from the fault of the Guest and for improper use of the facilities.
  • Damage or theft of the equipment of the wellness department entails the payment of the damage caused and the infringement procedure may be initiated against the guilty person.
  • The services of the wellness department cannot be used: feverish and infectious patients, prominent patients suffering from extensive abnormal lesions or convulsions, unconsciousness, open-minded persons, drinkers, under the influence of drugs or intoxicants.
  • For babies or toddlers, the swimwear and the pants are obligatory!
  • Do not use swimming pools with dirty body, please use the shower and foot washer before bathing.
  • Smoking and meals are allowed only at designated places. Do not eat in the pool area and drink alcoholic beverages!
  • It is forbidden to place fragile or injurious objects in and near the pools.
  • It is forbidden to import animals into the spa area except for a guide dog.
  • Please pay close attention to the risk of slipping. Using of slippers in the wellness area is obligatory. Please be aware that the pavement area around the pool may be damp and there is a greater risk of slipping. Please do not disturb the rest of the guests with loud, impatient behaviour!
  • A guest who breaches the above Terms and Conditions is removable by the staff from the spa area.