8200 Veszprém, Veszprémivölgyi u. 4.
Tel.: +36-88-579-280 Fax.: 06 88 579 289
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Useful information

Our Dear Guests!

During the period of your stay we try to do our best. If you have any question which you couldn’t find on our website, please turn to us with trust. Our staff is at your disposal  24 hours a day.

Arrival / Departure

Check in: from 14.00 o’clock
Check out: until 11.00 o’clock

Earlier check in or late check out is possible - depending on our occupancy.     

Use of the telephone

Local or long-distance phone calls can easily transact from the rooms. We charge all the out-going phone calls to our guest’s invoice.

Reception: 100
Restaurant: 138
Wellness centrum: 226
Out-going calls: dial 0 and then the required phone number
Room to room call: you can find the list in the informant blotter

Wake-up call

Our guests can require wake-up call, please inform our reception on dial number 100 or personally on the previous day!

Internet access

For our guests we ensure line and wireless Internet in the rooms and in the public areas. For the connection you can ask our receptionists for access code.


The fridge of the room is only available for the drinks of the hotel. The tariff can be found on the top of the fridge. We check and refill your minibar and charge your consumption on your account every day.

Please use our minibar cumulative paper and about your last day-consumption, please inform our receptionist before check out!


In our hotel most of the rooms are air-conditioned. The cooling can be controlled by the guest. The device is not qualified for heating. For this purpose, please use the radiator which can be also controlled by the guest.


Breakfast: for the hotel’s guests everyday from 07.00 – 10.00 o’clock

(In case you leave our hotel before 7.00 o’clock, there is a possibility to take away a breakfast bag. Please mention it at the reception on the previous night until 20.00 o’clock.

Restaurant opening hours: everyday from 11.30 – 15.00 o’clock and from 18.00-23.00 o’clock 

Wellness and Fitness services

In our hotel’s wellness wing the steam cabin, the Finnish and infra sauna, ice fountain, solarium, varied massage services and cosmetics treatments, adult and child swimming pool, Jacuzzi and the bar in the pool area ensure the body-soul comfort.

The fans of sport can use our fitness room or take a part in one of our gym lessons. The lessons are held by practised trainers on divers occasions per week.

Opening hours of wellness wing for hotel’s guests: every day 07:00-21:00, on Fridays and on Saturdays 7.00-22.00


For our guests’ ease we ensure 1 wellness towel and 1 bathrobe per capita for free during the period of stay. After minimum 5 days staying, we automatically change the accessories for free. For private request – for extra charge  – we can change the accessories more often.

Laundry, Ironing and Dry-Cleaning

On demand – for extra charge – we provide the above mentioned services. Please, inform our colleagues before 9 o’clock in the morning and you can get your clothes back within 12 hours on weekdays. On weekends it can last for 24 hours.


Cats and dogs can be brought into our hotel. We can welcome pets only in superior rooms or in the deluxe apartment. In standard rooms or apartments there is no possibility for this.

Technical errors

In case you realize any technological problem, please inform our receptionists immediately.  Thank you for your help!

Facultative programs

Bike-renting, hiking, walking

Tourists can walk or bike kilometres long in the surroundings.

You can rent bikes – for extra charge – at the reception. In this case, please indicate your demand on weekdays 24, on weekends 48 hours before. For those who arrive by bike, we provide safe storage.

Other information

Our guests’ opinion is very important for us. We ask you to help our work with filling the questionnaire form!

The management of hotel Betekints can’t take responsibility for the unguarded objects! Please, place your values in our central safe at the reception. The use of the safe is free of charge.

For any damages caused at the area of the hotel, the guests owe with financial responsibility! Thank you for your understanding! 

Useful links

  • Website of Veszprém:
  • Tourinform Veszprém: 
  • VeszprémFest: 
  • Veszprém Zoo: 
  • Veszprém Arena:  
  • Petőfi Theatre:
  • Nordica Skiarena: